SCI Ticketing Rocks

Just when you thought the event ticketing industry was filled with greedy assholes with little regard for customer service and satisfaction, you get an email like this:

Benjamin,
Thanks for purchasing tickets through our website for The Pixies on Dec 4th
in Camden, NJ.

We had a cancelled order, so we moved you to better seats. Your new seat
locations for this show are:

Sec 104, Row A, Seats 9-12

If you would prefer to be moved back to your old seats, Sec 204 Row H Seats
9-12 we can do that, but I think you will like these seats better! There
was no additional charge for the better seats.

Seating chart is here http://www.ticketmaster.com/seatingchart/16465/3964

Let me know if the new seats work for you.

Thanks
Brian

Brian Blue
Director of Operations
SCI Ticketing
http://www.sciticketing.com

I’m floored.

I had to call them up to make sure this wasn’t a well orchestrated joke by one of my friends. After all, I have been bitching about how I got crappy seats during the Pixies pre-sale last week. They could have easily re-sold the tickets, but instead they helped me out. I did some research on the company, and now I realize why they sounded familiar. This is the company started by the String Cheese Incident to get around Ticketmaster’s monopoly. SCI Ticketing has just made me a customer for life, or at least until they sell out.


Comments

2 responses to “SCI Ticketing Rocks”

  1.  Avatar
    Anonymous

    You’re still off to the side , but that’s a pretty awesome improvement, especially nice since its one of your favorite bands.
    J

  2.  Avatar
    Anonymous

    section 204 sucks — this is a big improvement

    but 104 row A sucks bad too cause u are way off to the side . . . i would try your luck with onsale # . The tweeter center is an ok place to see a show .. if u dont spend any money besides your ticket … and u stay away from the side sections .. 101-103 only – and 201-203 if you have to sit in the back.