Just when you thought the event ticketing industry was filled with greedy assholes with little regard for customer service and satisfaction, you get an email like this:

Benjamin,
Thanks for purchasing tickets through our website for The Pixies on Dec 4th
in Camden, NJ.

We had a cancelled order, so we moved you to better seats. Your new seat
locations for this show are:

Sec 104, Row A, Seats 9-12

If you would prefer to be moved back to your old seats, Sec 204 Row H Seats
9-12 we can do that, but I think you will like these seats better! There
was no additional charge for the better seats.

Seating chart is here http://www.ticketmaster.com/seatingchart/16465/3964

Let me know if the new seats work for you.

Thanks
Brian

Brian Blue
Director of Operations
SCI Ticketing
http://www.sciticketing.com

I’m floored.

I had to call them up to make sure this wasn’t a well orchestrated joke by one of my friends. After all, I have been bitching about how I got crappy seats during the Pixies pre-sale last week. They could have easily re-sold the tickets, but instead they helped me out. I did some research on the company, and now I realize why they sounded familiar. This is the company started by the String Cheese Incident to get around Ticketmaster’s monopoly. SCI Ticketing has just made me a customer for life, or at least until they sell out.